Terms and Conditions
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Terms & Conditions

Welcome to the woodsonlumber.com and webtrack.woodsonlumber.com websites hereafter referred to as the (the "Site”). By accessing this Site, you agree to be bound by the terms and conditions below (the "Terms"). If you do not agree to all of the Terms, please do not use the “Site". The "Site" may from time to time modify or revise the Terms by updating this Web page. Your use of our “Site" following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the “Site".


Copyright and Trademark Notice

This Site and its contents, including, but not limited to, text, photographs, graphics, illustrations, video, sound, and other material (all such content collectively referred to as "Content") are protected under United States and international copyright laws and are the property of the “Site" or its third-party licensors. All rights reserved. All logos, splash screens, page headers, custom graphics, and button icons displayed on this Site are service marks, trademarks, and/or trade dress (collectively, "Marks") of the “Site” or its third-party licensors. Except as specifically permitted herein, copying, distributing, transmitting, displaying, modifying, selling, or participating in the sale of, or otherwise exploiting or using any Content or any Marks in any form or by any means without the express written permission of woodsonlumber.com is prohibited and may violate the copyright or trademark laws of the United States and/or other countries.

The “Site" and its Contents are intended solely for personal, noncommercial use by the users of our “Site". You may download or copy the Contents displayed on the “Site" for the sole purpose of using the “Site" as a personal resource, provided that you maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. No right, title, or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.


Your Comments

We appreciate your comments, remarks, feedback, suggestions, ideas, and other submissions you disclose or transmit to us (collectively, "Comments"). You grant woodsonlumber.com and its affiliates a perpetual, irrevocable, worldwide, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute, publicly perform, and publicly display (in whole or in part) your Comments, your name, and any related copyrights, moral rights, or other intellectual property rights.


Privacy

It is our policy to respect the privacy of individuals who visit the Site or provide Comments to us. By accepting these Terms, you expressly consent to the use and disclosure of your personally identifiable and other information as described in the Privacy Policy which can be located at https://webtrack.woodsonlumber.com/PrivacyPolicy.aspx.


Linked Sites

This “Site" may contain links to other websites ("Linked Sites"). We do not operate or control any information, products, or services on the Linked Sites we do not endorse or approve any products or information offered at Linked Sites. You acknowledge and agree that your access or use of any Linked Site is at your own risk.


Disclaimer

This “site", its contents, and all information, products, and services contained in or offered through this site are provided on an "as is" and "as available" basis without representations or warranties of any kind. woodsonlumber expressly disclaims all such representations and warranties, either express or implied, including, without limitation, warranties of title, merchantability, fitness for a particular purpose, or noninfringement and any implied warranties arising from course of dealing or course of performance. We do not warrant that this “site" or its contents will be complete, accurate, uninterrupted, secure, or error free or that the site or the server that makes it available are free of viruses or other harmful components. All information on the site is subject to change without notice.


Indemnification

You agree to defend, indemnify, and hold woodsonlumber.com harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses, including attorneys' fees, arising from or related to your (i) use of the Site or (ii) violation of any of these Terms.


Limitation of Liability

In no event shall woodsonlumber.com be liable for any direct, indirect, consequential, special, or incidental damages arising out of or related to your use of or inability to use this site or goods or services purchased or obtained through this site, whether in an action under contract, negligence, or any other theory, even if woodsonlumber.com has been advised of the possibility of such damages. woodsonlumber's total liability for any claim arising from or related to your use of this Site shall not exceed one hundred dollars (US$100).


Miscellaneous

These Terms are governed by and shall be construed in accordance with the laws of the State of Texas without giving effect to any principles of conflicts of law. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms are effective unless and until terminated by woodsonlumber.com.


Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. Woodson Lumber reserves the right to correct any errors, inaccuracies, or omissions and to charge or update the information on the Site at any time, without prior notice.


Returns & Refunds

At Woodson Lumber, we’re committed to making things right when a return is necessary. Below you’ll find our return and refund policy in full detail:

Return Window & Restocking Fees

  • Stock items may be returned within 30 days of purchase.
  • Returns within 30 days are subject to a standard 15% restocking fee, which may vary depending on the condition of the item(s).
  • All returned items must be in resalable condition (see definition below).
  • Returns requested after 30 days may be accepted at management's discretion and are subject to a restocking fee.

Non-Returnable Items

  • Special order items are not eligible for return.
  • Clearance, discontinued, or closeout items are final sale and cannot be returned.

Defective Merchandise

  • Items found to be defective within 30 days of purchase are eligible for a full refund with no restocking fee.
  • Defective items must be returned to the same store where they were purchased.
  • Used, damaged, or opened items are not eligible for return unless confirmed as defective at time of purchase.

Definitions

Special Order:
An item that is not part of our regular in-stock inventory and was specially ordered from one of our vendors.

Defective Item:
An item found to be non-functional or flawed at the time of purchase, as determined by both the customer and Woodson Lumber staff.

Resalable Condition:
Item must be unused, in original packaging, and in a condition suitable for resale.

Return Process

To process your return smoothly, please bring:

  • Your original receipt, or
  • The original payment card used at the time of purchase (for in-store lookup).

Without one of these forms of proof, we will not be able to issue a refund.

Clearance/ On Sale Policy

All items labeled as Clearance or On Sale within the site. These items are limited to availability of stock at each location. If an item is out of stock at a location and is on sale we reserve the right to transfer the item to your store for order processing at later date or we may issue a full refund to your payment type if we cannot fill your order.


Same Day Pickup

Items elgible for same day pickup are limited to in stock items at the purchase branch. If an item is out of stock at the purchase branch additional time for processing will be added to your order. If we are unable to fill the order due to an out of stock item we will issue a refund to the original payment method.


Delivery

Woodson Lumber delivery service currently only covers central Texas. All orders outside our delivery zone are subject to an increased delivery charge or order cancellation. If we are unable to deliver your order we will contact you to change or cancel your order. Delivery and fuel surcharges apply on all deliveries at Woodson Lumber. Current delivery rates are calculated during checkout based on your orders delivery eligiblity.